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Thread: Having problems logging in

  1. #1
    Plane Touched Happysack's Avatar
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    Apr 2011
    Posts
    281

    Default Having problems logging in

    I had a new modem put in last night. Went to my account, and had an email with a code sent to me to login. I can login to the forums, and my account, but not the actual game.
    I get an error that says My external IP address has changed since I last authenticated. Please exit the game and reenter your name and password.
    I cannot find a place to do this, where it works. I went to my account again, logged out, cleared my saved locations, had a code resent, logged back in, but same error message yet, trying to play.
    Any ideas please?

    Sorry, wish I could delete this! After another 5-10 attempts, I finally got the correct screen to login, and am back in the game!
    Last edited by Happysack; 12-21-2017 at 04:32 AM. Reason: fixed

  2. #2
    Champion of Telara Wackywoo's Avatar
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    Jul 2013
    Posts
    1,305

    Default

    The same thing happened to me yesterday
    Last edited by Wackywoo; 12-21-2017 at 05:31 AM.

  3. #3
    Ascendant Kulta's Avatar
    Join Date
    Dec 2010
    Posts
    1,503

    Default

    When this happens go to the top right corner on glyph and pick log out. Then select log in and you will be asked for your log in information...that should fix it though you may still get a code via email to enter---
    Have you ever wanted to?

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