There is a winback campaign run by Marketing at the same time as this free weekend promotion, in which a certain number of random former players received an email offering an additional package.
Check the email address associated with your account to see if you received one of these invitations. Check your spam folders too - we do our best, but some ISPs are convinced all corporate emails are ebil.
Another question: are you opted in to receive Trion email? These offers are somewhat random like a lottery, but they can
only be sent to people who opted in to receive Trion emails.
Email settings are available via logging in to Glyph:

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