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  Click here to go to the first Rift Team post in this thread.   Thread: Is yer character STUCK? Fix coming Oct 8, meanwhile POST HERE FOR HELP!

  1.   Click here to go to the next Rift Team post in this thread.   #1
    Director of Community Relations TrionBrasse's Avatar
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    Exclamation Is yer character STUCK? Fix coming Oct 8, meanwhile POST HERE FOR HELP!

    Ascended - it has come to our attention that an unanticipated malfunction in a Defiant mechanism has caused some characters to become STUCK in the void between login and world.
    FIRST STEP: Disable all addons you may have running and restart the game. Several people report success with this action alone.

    Archonix and the team anticipate having a hotfix to correct the issue tomorrow, October 8th, but in the meantime, you want to play, right? Of course right!

    Our CS team is going to monitor this thread through the night and will do their best to apply crowbar and bear grease to characters to try to unstick them individually.

    IF YOU ARE STILL STUCK, POST TO THIS THREAD WITH your CHARACTERNAME@SERVERNAME

    ~Brasse

    ps. No, this is not a cash grab to try to make you roll a Primalist, although it's certainly not a a bad idea.
    pps. Archonix done bin TOLD you not to take off work on launch day! He is an oracle, apparently.
    ppps. We really are sorry and are working to fix this as fast as possible.


    UPDATE
    Quote Originally Posted by Snedhepl View Post
    Hey everyone,

    It's looking like we have identified the issue and a fix is in the process of being implemented. Once it's implemented then it goes into the build system, from there into testing and if it passes that step, it will be deployed in the near future (no times have yet been determined for certain)

    I know it's been rough but we appreciate your patience on the matter.
    Last edited by GM Rocketeer; 10-08-2015 at 03:20 PM. Reason: Adding the update to first post.

  2. #2
    Telaran
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    Shihli@greybriar , unable to login.

    EDIT - logged out in Margle Palace (Draumheim), no addons enabled, still can't log in.
    Last edited by Shihli; 10-07-2015 at 05:30 PM.

  3. #3
    Plane Touched jkelley393's Avatar
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    disabled all addons, still DC on log in

    aeslief@hailol

  4. #4
    Rift Disciple
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    Eilani@Faeblight
    Eilani, Onik, Seawitch Officer in <Nordvegr> of Faeblight twitch.tv/seawitchgaming

  5. #5
    Soulwalker
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    Default

    I disabled all Add-ons and I'm still unable to login: Jallenrix@Wolfsbane

  6. #6
    Ascendant Laeti's Avatar
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    Laeti@Laethys

    addons disabled, still disconnect
    thank you
    Get your free shinies apply the code -> W2X6-HTHQ-NHC2-EWFX-3PDJ<-
    Monetization Discussion Thread <3
    Ambassador Program Revamp Discussion <3
    So tell me what you want, what you really really want - Rift Edition
    I have a special place reserved for me in hell. It's called a Throne.

  7. #7
    Rift Disciple
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    kamisaibou@Wolfsbane

  8. #8
    Soulwalker Takaixia's Avatar
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    Tried the disabling of the add-on I normally have running. Didn't work for me, sadly. (glad it's worked for others though)

    Takaixia@Faeblight

  9. #9
    Rift Chaser KelbornOrdo's Avatar
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    Saleznya@Greybriar

    Character is in Tempest Bay, if that matters.

  10. #10
    Shadowlander
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    Default I think i have the purgatory bug

    THEWANDERLUSTKING@BloodIron

    I don't have any add-ons.

    Tried shutting down, clearing mem etc

    Can't make it through to the world since updating. I get to "122 entering world" and it shuts down to desktop and I send the error report. Hope im not misunderstanding the purpose of this thread its been a long day

    Thank You!

  11. #11
    Telaran jana4u's Avatar
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    Procrastine@Gelidra

    I removed everything from RIFT folder inside my Document folder (incl. Addons) and no effect.

    I can log on all other characters on EU/NA/PTS.

    As I already posted http://forums.riftgame.com/general-d...ml#post5127926 :

    I tried copying character to PTS and I can log there just fine - must be some issue with live server.

    It doesn't seem to affect characters based on number of achievements nor amount of old currencies - I have/had way less of those compared to other guildmates and they can log in without problems...
    Procrastine@Gelidra in <Dawn Ethernal> guild - apply now at: https://eternal-dawn.net/

    Web: http://www.jana4u.net/
    Steam: http://steamcommunity.com/id/jana4u

  12. #12
    Telaran
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    Default Me too

    Badauss @ Faeblight all addons disabled, still dc at 95%

  13. #13
    Telaran jana4u's Avatar
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    Quote Originally Posted by KelbornOrdo View Post
    Character is in Tempest Bay, if that matters.
    Mine is in TB as well, but when copied to PTS, I can log in TB without issues...
    Procrastine@Gelidra in <Dawn Ethernal> guild - apply now at: https://eternal-dawn.net/

    Web: http://www.jana4u.net/
    Steam: http://steamcommunity.com/id/jana4u

  14. #14
    Plane Touched jkelley393's Avatar
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    Quote Originally Posted by jkelley393 View Post
    disabled all addons, still DC on log in

    aeslief@hailol
    I can see I've been respawned to Merridian, but still unable to log in at this time

  15. #15
    Prophet of Telara Amielle's Avatar
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    Amielle@hailol in the eye at stillmoor *addon all disabled, not working*

    *edit: successfully ported into meridian, same result. Ty for showing concrete and quick try though*
    Last edited by Amielle; 10-07-2015 at 05:17 PM.

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