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  Click here to go to the first Rift Team post in this thread.   Thread: Is yer character STUCK? Fix coming Oct 8, meanwhile POST HERE FOR HELP!

  1. #481
    Soulwalker
    Join Date
    Feb 2011
    Posts
    3

    Angry Locked

    I decided to return to the game after a long vacation. However, the message I get after logging in is "The Shard you last played on is Locked"
    Is there a problem? I left last time due to issues and problems and broken things. I had hoped that by the time I came back that things would be smoother. Apparently not.
    Please explain the message above. Thank you

  2. #482
    Soulwalker Ennara's Avatar
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    May 2014
    Posts
    17

    Default

    Still no goodies on Ennara@Laethys.

  3. #483
    Soulwalker
    Join Date
    Jul 2015
    Posts
    5

    Default stuck

    Panthur@deepwood

    Can you chuck my poor 95% stranded char to her bind point in Marsomething Palace (plane of water). Heck even sanctum will do. At least I know I can load in those 2 places with alts and previously traveled to.

    Add-ons all disabled etc. Satellite sucketh.

  4.   Click here to go to the next Rift Team post in this thread.   #484
    Rift Team
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    Jun 2014
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    677

    Default

    If it was a very long time ago the shard you may have been on may be turned off at this point. So the shard appears as locked so you can transfer your character off it onto an active shard.

    Quote Originally Posted by Rainnie View Post
    I decided to return to the game after a long vacation. However, the message I get after logging in is "The Shard you last played on is Locked"
    Is there a problem? I left last time due to issues and problems and broken things. I had hoped that by the time I came back that things would be smoother. Apparently not.
    Please explain the message above. Thank you

  5. #485
    Plane Touched Iduna's Avatar
    Join Date
    Oct 2013
    Posts
    283

    Default WOOP

    Quote Originally Posted by GM_Taakaze View Post
    Indeed, we've sent out some goodies to all characters affected. Enjoy!
    WELL DONE! THANK YOU!
    Oh
    Hugs, Kisses, and Choochie Coo to you!

  6. #486
    Soulwalker
    Join Date
    Feb 2011
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    3

    Default

    Quote Originally Posted by Snedhepl View Post
    If it was a very long time ago the shard you may have been on may be turned off at this point. So the shard appears as locked so you can transfer your character off it onto an active shard.
    OK so how do I go about doing that?

  7.   Click here to go to the next Rift Team post in this thread.   #487
    Rift Team
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    Oct 2015
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    Default

    Quote Originally Posted by Rainnie View Post
    OK so how do I go about doing that?
    Hi there. Hopefully I'll be able to clear up any confusion. On the character select screen, once the character is highlighted, the one that is on the locked shard, you should be able to select the "transfer" option at the bottom of the screen. You will see this between the "Addons" & "Shard" buttons, and should be clickable. Once you press this button, it'll display a box that for you to select which shard you wish to move to.

    Here is a link to provide more details information on the Transfer process - https://support.trionworlds.com/hc/e...nsfer-Overview

    Should you still have any questions, feel free to ask me.
    Last edited by GM Demutig; 10-12-2015 at 04:18 PM.

  8. #488
    Soulwalker Vilyamir's Avatar
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    Jun 2014
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    9

    Default

    Ok. Seems to be working now. I was able to login to all of my characters with no problem.

    Still didn't get any troves but at least I can play again.

  9.   Click here to go to the next Rift Team post in this thread.   #489
    Rift Team
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    Oct 2015
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    Default

    Quote Originally Posted by Vilyamir View Post
    Ok. Seems to be working now. I was able to login to all of my characters with no problem.

    Still didn't get any troves but at least I can play again.
    I'll take a look at that for you. Glad you're able to login with no problem though!

  10. #490
    Soulwalker Vilyamir's Avatar
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    Jun 2014
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    Default

    Quote Originally Posted by GM Demutig View Post
    I'll take a look at that for you. Glad you're able to login with no problem though!
    tyvm!

    And thanks to Snedhepl for the hepl
    Last edited by Vilyamir; 10-12-2015 at 10:13 PM.

  11. #491
    Soulwalker
    Join Date
    Feb 2011
    Posts
    3

    Default

    Quote Originally Posted by GM Demutig View Post
    Hi there. Hopefully I'll be able to clear up any confusion. On the character select screen, once the character is highlighted, the one that is on the locked shard, you should be able to select the "transfer" option at the bottom of the screen. You will see this between the "Addons" & "Shard" buttons, and should be clickable. Once you press this button, it'll display a box that for you to select which shard you wish to move to.

    Here is a link to provide more details information on the Transfer process - https://support.trionworlds.com/hc/e...nsfer-Overview

    Should you still have any questions, feel free to ask me.
    Nope. My characters are just gone. There isn't any characters to choose from.

  12.   This is the last Rift Team post in this thread.   #492
    Rift Team
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    Oct 2015
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    42

    Default

    Quote Originally Posted by Rainnie View Post
    Nope. My characters are just gone. There isn't any characters to choose from.
    Oh, I see! Sorry for any confusion. Give me a bit to look into this to see where these characters wound up. I'll PM you directly should I need any account info from you.

  13. #493
    Plane Walker TankGirl's Avatar
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    Apr 2015
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    408

    Default

    Welcome back :P
    Can't log in over and over today.
    /edited=cleaning/
    Last edited by TankGirl; 11-10-2018 at 05:47 AM.
    Ascend A Friend Join me in RIFT http://bit.ly/1jS6dt2
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  14. #494
    Soulwalker
    Join Date
    Sep 2014
    Posts
    10

    Default Can't login.

    Can't login to any of my toons. Stuck at 10%, then DC. Try to log into any other toon, says I'm "logged in" to the one I tried first. if I wait long enough to "log out" and try another toon, rinse n' repeat. Disabled all add-ons also. Xartrana@Greybriar

    Edit: I finally got in the game on my one non-65 toon. Dunno why none of my five 65s will log in, only this one.
    Last edited by EndaiMajik; 10-15-2015 at 04:44 PM.

  15. #495
    Soulwalker
    Join Date
    Oct 2015
    Posts
    1

    Default

    My guild member Narsiro@Zaviel can't log in, stuck at 95%, then DC. She can log in on alt character, but not on the main one.

    (Her english is bad, so i'm wrote for her)

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