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  Click here to go to the first Rift Team post in this thread.   Thread: ** Difficulties With In-Game Petitions **

  1.   Click here to go to the next Rift Team post in this thread.   #1
    Community Team CM Morgana's Avatar
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    Default ** Difficulties With In-Game Petitions **

    Hi all,

    At this time, we're having some difficulty receiving in-game petitions. Previously existing tickets are fine, but please refrain from submitting new tickets through the in-game interface.

    To ensure you get access to our Customer Support team, please visit:
    https://support.trionworlds.com/app/ask

    You may also email support@trionworlds.com as an alternative.

    Thank you all for your patience as we work to resolve this issue. As always, I'll update you guys as soon as I have new information.

    ~ Morgana
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  2.   Click here to go to the next Rift Team post in this thread.   #2
    Community Team CM Morgana's Avatar
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    Default

    Hi all,

    It looks like we've found a fix for this issue, but it does mean we'll need to update the shards. I'll be posting the downtime notices in the News & Announcements forum.
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  3.   This is the last Rift Team post in this thread.   #3
    Community Team CM Morgana's Avatar
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    Default

    Hi all,

    At this time, the in-game ticketing system is functional once more for all NA shards. After tonight's restart for EU, the same will be true for the EU shards.
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

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