Just a few days ago, if I wanted to queue for a lower level IA, I could adjust my mentor level and then open the IA box and join - regardless of where I was in the world. When I was ready to move on, I could leave the group and be ported back to where i started.
It seems that functionality has been removed. When I was in Tempest Bay and wanted to queue for Silverwood, I couldn't. I tried multiple times, even after sever relog attempts.
A ticket submitted to the GM (and five days later - remember, customer service speed sucks after F2P), I get the response that you HAVE to be in the zone for whichever IA you are wanting to queue. So, if I want to queue for Moonshade, then I have to be in Moonshade, etc.
One word for that: STUPID! There was nothing wrong with our queueing ability before. Why is Trion wasting time on such changes when it wasn't even broken? We could mentor, queue for IA, port there, complete, leave, and port back WITH NO PROBLEM. Now, they remove all of that and impose a ridiculous restriction! That's like saying, "Oh, you want to queue for Runic Descent? Well, you have to go to that dungeon first. You can't queue for Realm of the Fae if you're in Shimmersand." No difference in that logic!
Perhaps I wouldn't be so annoyed if mentoring/queueing were new and they had not figured out all of the kinks. But it worked - and had worked flawlessly for a long time. I saw no reason to change its functionality or impose such a new asinine restriction on the player (i.e. go to the zone, THEN queue!) Again, why waste your time on that, Trion, when there were other things that are "broken" that need fixing of a much higher priority. One step forward, five steps back!