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Thread: Storm legion owner and locked souls

  1. #1
    Telaran Khaleesi1's Avatar
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    Jan 2013
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    Default Storm legion owner and locked souls

    I just thought I would create a new character,
    decided on race
    decided on class
    get the soul page and one of the souls is locked and when I hover over it says "purchase required to unlock"

    I own storm legion
    I own the base game
    Why have I got locked souls?
    I have claimed all my loyalty items so it cant be that?

    Im pretty sure the other day when I was making a character they wasnt locked but I was only browsing so could be mistaken.
    I bought the Infinity version of Storm legion with the cyclone mount

  2. #2
    Rift Chaser
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    Jun 2013
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    Try to claim your rewards with that character? I don't remember if the account extension scroll is a one-time per account unlock or a per character unlock.
    Last edited by Manzazuu; 06-19-2013 at 12:30 PM.
    Patron passes loyalty <-- Explanation
    Errors 3145 (or this if it doesn't work.), 2016 (Kapersky Anti-virus) and 1016.
    Most errors on the patcher can be corrected by logging as Guest and/or restarting your computer.
    Quote Originally Posted by Elrar View Post
    I'm sorry to ruin any conspiracy theories though

  3. #3
    Telaran Khaleesi1's Avatar
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    this is my main I have claimed on this character

  4. #4
    Ascendant
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    Aug 2012
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    Default

    Use search

  5. #5
    Soulwalker
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    I have the same problem, so do other people I play with. There's a fairly large thread going in the bug forum about it to.
    I put in a ticket about it and was given the response I couldn't helped and pointed towards some Web links to things that aren't even related

  6. #6
    Ascendant Agrona77's Avatar
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    They are only "locked" in the character creation screen.

    Once you enter the game claim all your loyalty rewards and your mail.

    When you level up the first time, close out of the pre-build and choose your souls like you normally would. SL souls should show up in your list.

    If you don't see them and you have claimed all your rewards, then contact Trion Support.
    Last edited by Agrona77; 06-19-2013 at 12:37 PM.


    Agrona/Hailol-Souq Asha, Shangri La; Aggy/Faeblight-Remnants of Atlantis; Sheelana/Hailol-RobCo Industries; Caladria/Faeblight-Ynys Afallach; Bodicca/Faeblight: Uznahgaar Volum

  7. #7
    Soulwalker Nagaraja's Avatar
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    This is a known issue with 2.3, listed as they are aware and working on a fix.
    http://forums.riftgame.com/general-d...es-thread.html
    Last edited by Nagaraja; 06-19-2013 at 12:42 PM. Reason: Edited to add link.

  8. #8
    Telaran Khaleesi1's Avatar
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    I did use search but it never came up with anything, I even googled the problem!

    But thanx

  9. #9
    Rift Disciple dchsknight's Avatar
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    Soul presets are totally locked out and bugged right now, but you should still be able to equip the souls like normal. just the soul presets are gone right now...
    One name above all.... All others will fall!

    Awakened to Redemption- Red.guildlaunch.com
    http://www.rifthead.com/

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