Hi, guys! If you don't know me, I'm the engineering development director for Rift.
Sorry about the queues tonight. Things have definitely gotten out of hand. For anyone who couldn't play, I sincerely apologize. If there's anything a game developer hates, it's when people want to play their game, and can't.
There have been some problems which have prevented us from allowing as many players onto each shard as we had planned. We're working on several different changes to fix that problem.
I can promise you that this won't be the new normal for Rift. We want our servers to be full and healthy, and right now... they ain't.
If you were disappointed by us tonight, don't write us off yet. If you've been here a while you know that we care a metric ****-ton about our players. We're still the same team that's was here at launch, at River of Souls^W Tears, and at Storm Legion.
Having so many people wanting to play Rift is a good thing, and I promise we're not going to **** it up.
Edit: man, i didn't realize our forums didn't let me say ****
The acknowledgement is nice, however more information on how long this is to be expected would be better. I'd like to know how long I need to go play a game I don't really want to play while I wait for this to get its **** together.
I want to Patron, but even they are getting the shaft on this one.
Thanks for the ****ing pop up window apology about the queue times. It'd be nice if it didn't RESET MY ****ING QUEUE TIME. Are you all insane? I've been waiting for 3 hours to get into your goddamned game and you apologize by putting me back at the beginning?
The queues were infuriating but understandable, but this is just completely un-****ing-acceptable. Get your **** together.