Hi Ascended!
While there are always bugs we are seeking to address, the majority of our fires have now been put out. Phew!
If you are still seeing issues, please do report them in-game via a bug report, or through a post here on the forums. As always, if any loss is incurred, our wonderful Customer Service team will do what they can to assist you. Please contact them through the Live Chat or via email: support@trionworlds.com
On that note, this thread is now closed!
RESOLVED ISSUES
NEW from 6/26:
* Soul Presets are correctly working again if you have the Storm Legion souls. For real this time!
Becoming a RIFT owner now appropriately adds 2 additional bag slots to all characters, instead of just to new ones. Characters that were stuck at 3 bag slots even after becoming a RIFT owner have had their slots upgraded from 3 to 5.
* Torvan Hunter Decree notoriety items are now awarded upon the completion of Hunt zone events.
* Crafters rejoice-- Empyrean Assault crafting dailies now give appropriate notoriety!
* You can now delete mail after taking the last attachment without having to close and reopen the mail.
* Fixed an issue that caused the tutorial zone quests to randomly auto-complete.
* All mounts that lack faction requirements on the store can now be gifted to your friends!
* Players are being charged for dimension upgrades but not being given the upgrades seems to no longer be an issue.
* Ice Raptors: Most players who were eligible for an Ice Raptor have been sent one. If you are missing yours, please contact Customer Support through the Live Chat or via email: support@trionworlds.com
* Bind-on-Account runes that require Notoriety: The faction requirement on applying runes has been removed! In its place is a new system: runes that are Bound to Account can now only be applied to items that are Soulbound or Bound to Account.
* Missing Credit/Loyalty has been applied to accounts. If you are missing Loyalty, please contact Customer Support through the Live Chat or via email support@trionworlds.com. They are backed up right now, so please be patient if you submitted a ticket.
* Character Transfers: We now use the correct maximum number of characters per shard, including any extra character slots you may have purchased.
* PVP: The wine in Hailol’s fountains has been replaced on PVP shards with the blood of your enemies. The hubs have had the grace of the gods and our coding lifted from them: they are no longer safe zones.
* Your hidden dimension slots are back!
* Error 2024: We are seeing significantly less of this; thanks to everyone who helped!
* Queues: Fixed a display bug for players waiting in the queue. Previously, after 15 minutes of waiting, a player's position in queue could appear to get stuck. It will now more reliably read the correct position.
* Offhand items that have been Transfigured, and are equipped and steathed, should no longer have animation problems.
* Warfront Equipment Caches: No longer empty for players under level 50!
* The Random Storm Legion Expert now shows the correct rewards. This was purely a display issue.
* Mob tagging in the Dendrome: No more mob tagging!
* Barbershop & Race/Sex Changes: Resolved for US, will be resolved for EU when hotfix is complete.
* A number of costume pieces have been flagged as Bind on Account: Harbinger's, Reaper's, Savant's and Vanquisher's
* The Mercenary's, Legionnaire's, Protector's, and Tactician's Longsword now cost the same as other 1 handed weapons in the same tier.
* Chat Restrictions: Have been removed for players with registered email addresses.
* Auction House Restrictions: Players with registered email addresses but no Loyalty can now buy on the Auction House. They cannot sell: this is as intended, and requires the Account Functionality Extension.
* Very low Favor, Prestige, and Planarite cap for characters without Loyalty: This is not intended, and should now be resolved. Please contact Customer Service for assistance.
* Mobile App: Is accessible once more.
* Credit Purchases: During intense load yesterday, Credit purchases were not going through or failed entirely. For refunds, please contact Customer Support through the Live Chat or via email support@trionworlds.com.
* Character Slot Extensions and Storm Legion soul purchases require a full relog from the patcher to update for the time being.
* Bag Slot, Character Slot Extensions, and Tradeskill extensions: During the intense load yesterday, some purchases were not completed.
* Loyalty: Previously was not displaying/letting players claim items, related to server strain. This should be resolved.
* The Fragment of Kaaz'ra: Is being added to the reoccurring version of the opening event. If you participated in the opening Zone Event for the Dendrome, and did not receive your achievement, please please contact Customer Support through the Live Chat or via email support@trionworlds.com.
* Dendrome Opening Event: Was not functioning correctly, resolved by Elrar completing events in-game.
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