Quote Originally Posted by TrionBrasse View Post
One of our CS folks was looking into recent tickets for me, and says that of the 4 tickets no longer responding, 3 of them have logged on in the interim - huzzah!Now, for everyone else, I have a new request that I am going to post any time I see #3300. Let's work together to quash this once and for all in 2018!When you submit a ticket regarding Error #3300, please send us Glyph logs, which will help us identify, diagnose and FIX:1) Click the Start button, then in the search field type %LOCALAPPDATA% and click enter2) Open the Glyph folder3) Open the Logs folder4) Upload all of the files found here to your ticket. To update your EXISTING ticket with these files, proceed to this link and sign in with your Trion Worlds account information: https://support.trionworlds.com/hc/en-us/requestsThank you, thank you, thank you.Brasse
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