Quote Originally Posted by TrionBrasse View Post
As a side note, MarginalSteve is absolutely correct - DO leave feedback (on what happened and how we handled it) and make sure you get all that you ordered. I agree, it takes time, but it makes us able to serve you better in future! We take these matters very seriously, and there will be an internal post-mortem after the break to study what happened and why. Thank you! Brasse
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