Quote Originally Posted by Gingers View Post
Quote Originally Posted by Kendun View Post
Instead of taking care of their paying Rift customers they are off at events to promote their other games. You would think retaining people who have paid for the game for years - even when paying wasn't necessary - might be more valuable than chasing potential new players, but apparently not.
Retaining currently players is important, gaining new players is also important for the health of the game. Which is why the vast majority of the team was in the office and working while two devs went to PAX East. Just two.
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