Quote Originally Posted by Archonix View Post
I seriously do appreciate all of the feedback. We do hear you when you say that you're unhappy with the current implementation of the Welcome Window. For us the Welcome Window is one of the few guaranteed ways we have of communicating important things with everyone in Telara. It's an effective tool for both communication and promotion. The RIFT team has never been opposed to trying out new things, both in the game itself and on the business side to help make sure we can always keep quality game content flowing. In our ideal world we'd only ever have to focus on the act of game creation too, but in the world that we live in we also have to keep conscious of the business side of what we do. In this world, promotions are, hands down, the biggest reason that we've been able to keep the game as full of huge new updates as often as we do. We have every intention of keeping that up and experiments like this are one way to help make sure that keeps happening. Some of you aren't fond at all of this window in its current state -- We get that. Just because we don't react to your feedback the way you want, doesn't mean we're not listening or that your opinions aren't critically important to us. Over time, we plan to evolve this window to have more relevant game information in a way that's useful to everyone. While we aren't going to ask 100% of you to be in love with it as is, we'll respectfully hope that you understand that keeping a full, large team on RIFT as we do, does involve experiments like this, as you quickly skip past it.Based on feedback from PTS, we had already changed the window to only launch once every 20 hours, which we absolutely agree is a entirely reasonable improvement. Unfortunately there was a bug that caused the window to show up every login. Instead of leaving it in that state we chose to disable it entirely until a fix could be implemented out of a desire to not go overboard. We do genuinely want the best experience for you that we can possibly deliver.The current revision of that fix limits the window to open once per character. We're looking into options to ensure that it instead triggers once per account.3.4 introduced some pretty amazing features and content, and we thank you all so much for your continued support, or at the very least, your kind tolerance of the occasional thing that helps make sure we're always able to get you the biggest, best, free updates as often as we possibly can.
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