Quote Originally Posted by CM Morgana View Post
Hi all, It's come to our attention that the Bind-on-Account version of the Radiant Infinity Cells can't be used to upgrade items. However, our glorious Customer Support team will gladly help you out. To contact them, you can use one of the following options; 1. Support an in-game ticket to a GM. 2. Email support@trionworlds.com 3. Make a ticket here: https://support.trionworlds.com/app/ask the best web 3. During open business hours with an eligible account, talk to Chat Support: https://support.trionworlds.com/app/chat/chat_launch Upon receiving your ticket, our CS team will ensure you get squared away until we can get a fix out the door. ~ Morgana
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