Quote Originally Posted by Elrar View Post
Hey guys,I wanted to stop by and first say thanks for all the feedback and discussion.We know more people means more conversation will be occurring in the chats, we also know that not all of this conversation will be good or within the expectations of our Code of Conduct.This is not a new discussion, but given the influx of players we're seeing now & anticipating the community will only continue to grow after June 12 we wanted to try and address this with an elegant solution.For 2.3, or as soon as we can after, we're currently exploring the implementation of pre-moderation in the form of a Chat Squelch.Keeping it simple: if a player is reported a certain number of times in a certain period of time they will be prohibited from typing in public chat channels until their chat suspension expires.We need to work through the details & make sure it cannot be abused - that's all still being laid out.Please know - Customer Support does take abuse of Chat Channels and violations of the Code of Conduct very seriously, however, given the nature of chat and the time it could take an agent to respond to a complaint it's understandable why some perceive that no action is being taken.Our Game Master's cannot be in every public chat channel at once, but it's features like these we hope to develop and use to empower you to help us keep Telara a fun, friendly & safe place for everyone!Thanks for keeping it T for Teen Best,
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