Quote Originally Posted by kytsuri View Post
Thank you all for reporting your issues.Two pieces of information that will help us narrow down the problem:
  • When you win a Lootable, does the Redeem button ever appear? or does it still say "Done" on the winning card?
  • Please also list your phone type and OS version to assist us.
It seems that the Redeem button has not been appearing for all users, so winning cards are not getting to the final stage where they send their rewards. The good news is that all winnings will queue up until a Redeem is triggered. So if you have been hitting this specific issue, we are working on a fix. Once we get Redeem to properly appear, you should get all rewards sent to you in game the next time you trigger a Redeem.Thanks!
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