Quote Originally Posted by Amary View Post
Quote Originally Posted by banecrushr View Post
Can you answer me this, is anyone there looking at what is happening to peoples accounts, as for items taken missing gear plat all gone? A simple response would be nice.It's the hurry up and wait that makes people get aggavated.
There are absolutely people busting out investigations and responses to these. I know the waiting sucks and that the customer service queue (especially for longer, trickier investigations such as tracking down where and how items went missing from an account and where they ended up) is taking awhile. Lots and lots of people brand new to Rift have joined us in the last week or so and have plenty of questions.
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