+ Reply to Thread
Results 1 to 12 of 12

  Click here to go to the first Rift Team post in this thread.   Thread: Can't log in, says my IP has changed since I authenticated

  1. #1
    Soulwalker
    Join Date
    Aug 2019
    Posts
    3

    Default Can't log in, says my IP has changed since I authenticated

    I am told to log out and back in again, but it doesn't help.

  2. #2
    Soulwalker
    Join Date
    Mar 2014
    Posts
    23

    Default

    Getting the same bulls hit error
    Last edited by Octember; 08-20-2019 at 07:07 AM.

  3. #3
    Soulwalker
    Join Date
    Mar 2014
    Posts
    23

    Default

    Like wtf is this?
    Attached Thumbnails Attached Thumbnails Can't log in, says my IP has changed since I authenticated-authentification-wtf.jpg  

  4. #4
    Rift Master
    Join Date
    Feb 2011
    Posts
    644

    Default

    This just happened to me. I logged in all fine then switched shards to greybriar and logged out. Can't log back in even after authentication.

    I managed to get it to work just now. I had to sign out first, then close the Glyph program. Then open it and sign in again. Signing out and in before closing didn't work.
    Last edited by Aedynn; 08-20-2019 at 08:24 AM.

  5. #5
    Soulwalker
    Join Date
    Jun 2012
    Posts
    9

    Default

    +1

    ...although I'm not allowed to simply post a +1 due to that string being less than 10 characters.

  6.   This is the last Rift Team post in this thread.   #6
    Assistant Product Manager
    Join Date
    Jul 2019
    Posts
    42

    Default

    Hey guys.

    We are working on it already. Should be fixed any minute.

  7. #7
    Soulwalker
    Join Date
    Aug 2019
    Posts
    3

    Default It eventually worked

    Rebooting my PC and Router didn't help, but after about a dozen relogs I got in. Their auth servers must have been on the fritz.

  8. #8
    Soulwalker
    Join Date
    Mar 2014
    Posts
    23

    Default

    It appears to be working again now.

  9. #9
    Telaran
    Join Date
    Feb 2011
    Posts
    59

    Default

    I've been trying to log in, getting the same error. I received a Trion email giving me an auth code - but I can't even get to that screen.

    Restarted my computer...same issue. Trying to log in over and over again. Nothing.

  10. #10
    Soulwalker
    Join Date
    Dec 2010
    Posts
    19

    Default Same problem

    I haven't been able to log in for 3 days now - how can you enter your details when Glyph doesn't allow you, it just sends you straight into Rift without asking for log in details!
    Last edited by Traxxen; 08-22-2019 at 06:38 AM.

  11. #11
    Telaran
    Join Date
    Feb 2011
    Posts
    59

    Default

    Quote Originally Posted by Traxxen View Post
    I haven't been able to log in for 3 days now - how can you enter your details when Glyph doesn't allow you, it just sends you straight into Rift without asking for log in details!
    Hey Traxxen!

    I had Glyph pinned to my Task Bar. I was using that to try and get into Rift - that ended up being the problem!

    I had a shortcut on my desktop. I used that and got in. You can also try going to the folder where Glyph is stored on your computer, and click the file from there.

    May be a cookie issue? Clear your cookies too, and see if that helps.

    I was able to get in after I used the desktop shortcut.

  12. #12
    Telaran
    Join Date
    Feb 2011
    Posts
    59

    Default

    Yep, the clearing cookies helped! I couldn't log into the forum not long after I posted.

    Cleared cookies today, logged in without a problem! I hope that works for everyone else.

+ Reply to Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts