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  Click here to go to the first Rift Team post in this thread.   Thread: no 40 slot bag in mail

  1. #1
    Telaran
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    Default no 40 slot bag in mail

    bought the new offer of 8500 credits for 50 EURO---got the credits---logged out --logged in--still no new 40 slot bag

  2. #2
    Telaran
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    Default

    order nr 571441338 15 aug 4:03:14 PM

  3.   Click here to go to the next Rift Team post in this thread.   #3
    Rift Team Avathar's Avatar
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    Default

    Did you check the Rewards section of the store?

  4. #4
    Soulwalker
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    Default

    Same--purchased the credits, no reward, mail, or any notification whatsoever.

    Quote Originally Posted by Avathar View Post
    Did you check the Rewards section of the store?
    What Rewards section are you referring to? Affinity Rewards, Prize Ticket Rewards, and Referral Rewards are the only sections I see, and I don't have the 40-slot bag claimable anywhere.
    Last edited by Mistwinter; 08-15-2019 at 07:09 PM.

  5. #5
    Ascendant Aranka's Avatar
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    I assume he refers to the claim box in the upper right of the store...

    I'm not sure if this bag is account wide though or should be received through store. Usually these things come with mail, at least the items with packs come with mail. The compensation packs and loyalty rewards come with store..
    Last edited by Aranka; 08-15-2019 at 09:20 PM.

  6. #6
    Telaran
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    last year there was a similar sale--credit pack+40 slot bag--named"satchel of unfathomable wealth" I recieved it on ONE char on EU and ONE char on US--maybe this counts like a second buy of the offer?

  7. #7
    Soulwalker
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    Quote Originally Posted by Aranka View Post
    I assume he refers to the claim box in the upper right of the store...

    I'm not sure if this bag is account wide though or should be received through store. Usually these things come with mail, at least the items with packs come with mail. The compensation packs and loyalty rewards come with store..
    I originally thought "Claim Box" but nope, nothing. No mail either.

  8.   Click here to go to the next Rift Team post in this thread.   #8
    Assistant Product Manager
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    Good morning.

    I am going to forward this to the Team. We will have a look at it.

  9. #9
    Shadowlander Devilicia's Avatar
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    Quote Originally Posted by Batsy View Post
    bought the new offer of 8500 credits for 50 EURO---got the credits---logged out --logged in--still no new 40 slot bag
    Same here....

  10. #10
    Shadowlander Catriana's Avatar
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    I was hoping that I was the only one and maybe it would work itself out after a bit of time, but it appears that I will have to add my own account of missing the 40 slot bag after making a purchase of said credits.

  11.   Click here to go to the next Rift Team post in this thread.   #11
    Rift Team Avathar's Avatar
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    The pack does not show up in your mail, it shows up in the Rewards section of the store, the same place where you claim daily/weekly login rewards.

  12. #12
    Soulwalker
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    Quote Originally Posted by Avathar View Post
    The pack does not show up in your mail, it shows up in the Rewards section of the store, the same place where you claim daily/weekly login rewards.
    It isn't there. At daily reset my Daily Patron Reward box showed up, but the bag has not appeared in the Rift Store where other rewards do.

  13. #13
    Shadowlander Devilicia's Avatar
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    Quote Originally Posted by Avathar View Post
    The pack does not show up in your mail, it shows up in the Rewards section of the store, the same place where you claim daily/weekly login rewards.

    No, there was no backpack in the rewards section of the store (I bought it last night) and today it was just the daily reward in it, but still no backpack.

    ps. A positive note by the way ... With the Kirin there were no problems. it came immediately and also with the right design. Looks good.
    I do not always want to complain :P

    apropos complain ... Maybe you could look in my other thread.O.O
    My guild is still dead and no one cares :..(
    Last edited by Devilicia; 08-16-2019 at 12:23 PM.

  14. #14
    Soulwalker
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    Oct 2012
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    I too purchased the credits and didn't get a bag. I have checked the rewards area and the mailbox, and can confirm that nothing has arrived.

  15. #15
    Soulwalker
    Join Date
    May 2015
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    Default Also no 40 slot bag

    the same at me yesterday
    bought special offer 8500 credits for 49,99 , 8500 credits commin soon but still no 40 slot bag


    Transaktion # 571550240

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