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Thread: Updated client, server says it is the wrong version and I need to update the client

  1. #1
    Soulwalker
    Join Date
    Aug 2019
    Posts
    3

    Default Updated client, server says it is the wrong version and I need to update the client

    This morning my client said it had an update, so I ran it. When it got to Playable, I launched, and the server said my client version is incorrect, and won't connect.

  2. #2
    Ascendant Aranka's Avatar
    Join Date
    Feb 2011
    Posts
    1,427

    Default

    at the time you posted, the patch was running
    At this moment, the shards are not online yet.
    In case you still get the 'wrong version' message, try the following

    Close anything glyph/rift related in taskmanager
    restart the game

    If that doesn't get you at least to the inlog screen/shard list, try the following

    close anything glyph/rift related in taskmanager
    download glyph from the website
    run the download and choose the repair option.
    run the game
    It may be you then still get an update.. run that update.
    If you do not get an update, but can't play either, switch servers (NA to EU or the other way around) and check if there is an update available on the other server.

    If nothing of the above works, try if there is an update or repair available in the glyph screen (top left, right-click Rift)
    Last edited by Aranka; 08-15-2019 at 08:59 AM.

  3. #3
    Soulwalker
    Join Date
    Jun 2015
    Posts
    6

    Default

    At the moment I get to a blank character selection screen, then try changing [Shard], select any and then a popup dialog says "The server may be temporarily unavailable. [OK]"

  4. #4
    Soulwalker
    Join Date
    Jun 2015
    Posts
    6

    Default

    Actually the same on Europe Servers (in addition to NA)

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