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Thread: Mount that was sellable after merge is soulbound

  1. #1
    Rift Chaser TankGirl's Avatar
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    Apr 2015
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    Default Mount that was sellable after merge is soulbound

    Ash Strider (and from what i read, more players got that problem with other mounts also) was a loot from open world and was not bound, sellable. After merge I cant put it on AH again because its SOULBOUND
    Ascend A Friend Join me in RIFT http://bit.ly/1jS6dt2
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  2. #2
    Rift Chaser TankGirl's Avatar
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    Default STILL SOULBOUND :D

    ok so since then i was writing with GM and this is what i've got

    Greetings,

    Thank you for contacting us regarding RIFT.

    In order for us to un-soulbound the mount, please add it to your character's inventory, and please confirm that the character facing this issue is Kunoichii@Typhiria.

    Your ticket number is 1235607.

    Kind Regards,

    Claire


    and then

    Greetings,

    Thank you very much for your response.

    We have added a new Ash Strider to Kunoichii@Typhiria and it not binded.

    Your ticket number is 1235607.

    Kind Regards,

    Claire


    me - its still binded

    Greetings,

    We have added an unbinded Ash Strider to Kunoichii@Typhiria, please be careful when clicking on the mount so as not to make it soulbound.

    Your ticket number is 1235607.

    Kind Regards,

    Claire


    me - still soulbound

    Greetings,

    Yes, we did add a new Ash Strider which was not soulbound to Kunoichii@Typhiria.

    At this point, we kindly advise you to contact our development team directly via the forum as there may be a bug which is causing the mount to be soulbound on your character and Customer Support is unfortunately unable to modify fix technical issues.

    Please proceed to post your report including all relevant information on the link below:

    http://forums.riftgame.com/general-d...ns/bug-reports

    Your report will be reviewed by the RIFT development team, however please be aware that you may not hear back directly from the team as all fixes/changes will be included in the patch notes.

    Your ticket number is 1235607.

    Kind Regards,

    Claire



    WHAT NOW?
    Ascend A Friend Join me in RIFT http://bit.ly/1jS6dt2
    or if you already there, redeem this code - CEWPH7C3NH2TDNQH29Z3
    receive presents + 28slot bags and a mount for a good beginning
    | WTS/WTT (EU) Bounty/Unstable arts |
    guild Wiewiorki Chaosu!!@Typhiria

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