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Thread: buying laethys pack from store is buggy

  1. #1
    Ascendant Aranka's Avatar
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    Feb 2011
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    Default buying laethys pack from store is buggy

    So I clicked on the Laethys indulgende pack in store to purchase it.

    I did not get a notification that I bought it, I did not get a notification asking me for confirmation of the buy, I did not get anything in mail.

    So thinking, I probably clicked cancel instead or that the shop had closed automatically as sometimes happens, I clicked the pack again, making sure to buy it.

    Again, no confirmation request, no mail, no notification on any kind.

    I did get a mail from expired auctions, so I opened the mail, checked for any pack in the mail, took at the expired auctions and opened my bags.

    There I noticed 2 Laehys packs, both bound on account, while you can only add 1 to your account....After the initial purchase, it should then be blocked from packs available to you to buy... I should never have been able to buy this pack twice.

    Now my question is...

    Refund? I assume the money will be cashed in twice if the system is bugged.
    Or perhaps able to add both packs and with that double the loyalty to my account?

    contact through PM with a GM would be nice.

  2. #2
    Ascendant Aranka's Avatar
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    Feb 2011
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    Default

    Thanks to CS for contacting me to resolve the issue.

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