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  Click here to go to the first Rift Team post in this thread.   Thread: Gelidra/EU don't see my characters on login

  1. #1
    Soulwalker
    Join Date
    Mar 2011
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    20

    Default Gelidra/EU don't see my characters on login

    Dear RIFT Support Team,

    upon login don't see my characters. if I choose other shard game client says The server maybe temporarily unavailable...

  2. #2
    General of Telara caduto's Avatar
    Join Date
    Oct 2011
    Posts
    902

    Default

    shards are currently down
    we are hoping for a restart shortly!

  3. #3
    Soulwalker
    Join Date
    Jan 2019
    Posts
    4

    Default EU - Characters still not available at login

    Hello,

    Still cannot see my character when logging in, even after log out/log in

    Thanks

  4. #4
    Soulwalker
    Join Date
    Jan 2019
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    Default

    Same thing happening, is it the case for others, bug stil not fixed ?

    Thank you

  5.   Click here to go to the next Rift Team post in this thread.   #5
    Rift Team Liluri's Avatar
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    Nov 2018
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    48

    Default

    Hey guys! I have reported the issue but can you please confirm if the issue is still happening on your side?

  6. #6
    Soulwalker
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    Mar 2011
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    Quote Originally Posted by Liluri View Post
    Hey guys! I have reported the issue but can you please confirm if the issue is still happening on your side?
    Dear Liluri,

    my problem was related to server crash/restart and now is fixed.

    Thank you.

  7. #7
    Soulwalker
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    Jan 2019
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    Quote Originally Posted by Liluri View Post
    Hey guys! I have reported the issue but can you please confirm if the issue is still happening on your side?
    Hey,

    I just tested and it is still happening despite various tests and doing the update, can this be looked into ? thank you

  8. #8
    Rift Master
    Join Date
    Mar 2015
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    Quote Originally Posted by Anath04 View Post
    Hey,

    I just tested and it is still happening despite various tests and doing the update, can this be looked into ? thank you
    This just started happening to me on EU. I'm hoping that the servers are crashing and not that my account is screwed.

  9. #9
    Soulwalker
    Join Date
    Jan 2019
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    4

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    Quote Originally Posted by Leocadia View Post
    This just started happening to me on EU. I'm hoping that the servers are crashing and not that my account is screwed.
    Hello,

    EU server is not showing my character either, no change for the past few days, cannot play!

  10. #10
    Soulwalker
    Join Date
    Jul 2019
    Posts
    3

    Default Arora

    Quote Originally Posted by inkster View Post
    Dear RIFT Support Team,

    upon login don't see my characters. if I choose other shard game client says The server maybe temporarily unavailable...
    Nothing show on login same here need my characters

  11. #11
    Ascendant Seshatar's Avatar
    Join Date
    Jan 2012
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    2,254

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    Gelidra and Zaviel have been merged into Typhiria, check for your toons there.
    twitch.tv/seshatar | Twitter: @Seshatar | HoT Discord | Discord: Seshatar#1337

    <Skins on Farm> selling 700+ weapon wardrobe skins on [EU] (click for full list)

    IGNs: [EU] Volturnus@Gelidra / [NA] Seshatar@Faeblight | RAF: LMPNWLNLPHY2P6QCTWF6

  12. #12
    Soulwalker
    Join Date
    Jul 2019
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    3

    Default Arora

    Quote Originally Posted by Seshatar View Post
    Gelidra and Zaviel have been merged into Typhiria, check for your toons there.
    All gone notihing on Zaviel only show Gelidra Locked

  13.   This is the last Rift Team post in this thread.   #13
    Assistant Product Manager
    Join Date
    Jul 2019
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    32

    Default

    Hey guys.

    @Seshatar already mentioned it. Those Servers got merged. You can read more about that here: https://www.trionworlds.com/rift/en/...-july-11-2019/

    If you cant find your characters at all you might want to check the NA servers. If that doesnt help please contact our support: https://support.gamigo.com/hc/en-us/...-Trion-Support

  14. #14
    Ascendant
    Join Date
    Nov 2011
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    Quote Originally Posted by Arora View Post
    All gone notihing on Zaviel only show Gelidra Locked
    You can no longer log on to Zaviel or Gelidra. Typhiria will show no toons of yours until you log on to that server. Then your toons from the two shards mentioned earlier should be there.


  15. #15
    Champion of Telara Aranka's Avatar
    Join Date
    Feb 2011
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    1,384

    Default

    for those 'missing' toons or seeing a number higher than 0 for chars on Zaviel and Gelidra...

    http://forums.riftgame.com/general-d...l-gelidra.html

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