1. Type /cs and press enter or click on the ? icon located in the lower left hand corner of your screen.
2. Click on the Feedback tab at the bottom of the dialog box which opens up.
3. Select the category which most closely relates to the issue or feedback you have.
4. Write a detailed description in the appropriate boxes (for bugs, only the "Found a Bug?" box is needed).
5. Left-click the [SEND] button when you are finished.

they send this 2 days after i request help not being able to open pvp rifts at raid rift tears even though there are no other pvp rifts open on my defiant toon :/