The lag was weird for me I could move just fine but my spells would not work, I had to press a spell 10 plus times to get it to go off. Even tried changing graphics it did not help.
I want them to be happy to come back next time to help me out.
Same goes for the clerk who helps me get a replacement for a faulty product, the person who remakes the burger with mayo (ugh!), and so on. We are all human. =)
This is also why I am thanking players for triggering a bug that we could not have predicted. No one expected the massive number of players taking part in this event at one time; it was truly something we could not have tested for nor anticipated.
And also, thank you for your patience. This is clearly a game feature that evokes a lot of interest!
I fully anticipated everything being broken day 1, but what concerns me more is that from what I'm reading, there seem to be the exact same issues the forays into fortress events in early NMT experienced. Namely, the intense zone lag that made these events almost unplayable. I was working under the assumption that systems would have been improved / upgraded to account for this, but if they weren't, the problem extends far beyond buggy bosses or health buff bugs. To echo Deew, how did the development team not see this coming?
2. Yes, I would thank a plumber that comes out to fix my leaking pipe. Why? Because it's called common curtesy. It is nice to know that your work is appreciated, outside of just being paid for it. I have worked customer service. I have had the job to make things right for people. It is a lot easier to do your job in customer service knowing that people appreciate it, not that they just expect it because it's my job.
3. Without being able to anticipate just how many people will appear for a ZE the first time it appears, you can't set an effective cap. I know of at least 3 full 20 man raids at that ZE in the first place. If they had set a cap, who's to say that cap wouldn't have been too low and the same issues wouldn't have happened? It really does all go back to having more people help out on the test shard. Without people being willing to help them out and find bugs, this is going to happen a lot.
I'm not saying that you personally have to help on the test shard. If you don't want to, that's fine. No one is expecting it. All I am saying is that people that want to complain about things like this have a way to fix it.
I will be back in a few months:
If you have log in and activity data from daily and weekly logs, you should be able to estiame rather easily how many players will show up. Simple as that. And thus can't say you were suddently suprised at the number of people that showed up. And another thing, Rift doesn't have a huge player population to begin with. Imagine how this would have gone if it did have.
<Tyael@Gelidra>...Stack on 8...
****ING OPEN THAT PART
Damnit my guild was planning to have fun with this tonight.
During the livestream I did ask whether the team were ready for the amount of people, i.e. the entire EU population on one server in one zone.I must say it was quite frustrating because I couldn't get a response and therefore an acknowledgement that this could be a problem. Regardless of the HP bug, the server lag I am told was a big issue and will be in the future. I think its fair to say this part of the problem should have been anticipated.
With regards to the bug resetting the hp. Has the team not tested the boss bolstering system with extreme(in this case max) values or is there a lot more interleaved problems going on here that makes it difficult to anticipate this issue?
I know a lot of us are generally quite upset with the state of Rift at this time but let's try not to get too angry. Hopefully this can get fixed fairly quickly and measures taken for the influx of players
Last edited by Balidin; 01-18-2017 at 12:55 PM.
And it happens because the tests were done at times that most of the EU players cannot loggin because it's too late here; Probably if TRION sets their tests within a timetable able to everyone and not just for USA players and a few from EU who can loggin at such hours you could test it with a lot more players around.
Another idea to get more players involves in PTS would be give something out for testing, something "useless but nice" like tittles, some looks or whatever, but if you stills doing your tests at 23:00/00:00 EU time and on weekdays you won't get too many players at PTS and things like what happened today gonna be there for a long time.
It's not funny to feel like a tester in Live, because today it seemed like a stress test to me more than a Live release content.
Legendary Arkkam, The Dragon Tamer.Cleric of Inner Circle, Gelidra.Formerly known as Franark of Apotheosys, Typhiria
bugs are bugs, and bugs happen. i get that. but "not expecting" such a turnout for this event is indicitive of the same problem that caused fae yule to launch without enabling the fae yule warfront.
i get that you are probably working ridiculous hours trying to compensate for this expansion being released in the state that it was. but these seem like abvious problems that could have been fixed if the proper planning had been made.
Last edited by Neurotix; 01-18-2017 at 01:16 PM.
At this point, you're effectively relying on pathos to prevent more people leaving.
You had one chance at this...
The miniboss on the far east side,which spawns a lot of adds also creates a bit of lag problems. It died last, so when everyone else came to help, I couldn't see the adds anymore.